Terms of Service

Effective Date: June 14, 2026 | Last Updated: June 14, 2026

Please read these Terms of Service carefully before using our website or placing any order. By accessing or using freshpequods.click, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions stated herein, you must immediately discontinue use of this website and our services.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), the operator of the website located at freshpequods.click (the "Website"). By accessing, browsing, registering an account on, or otherwise using the Website or any services provided through it, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you are using our Website or services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include both you as an individual and that entity.

These Terms apply to all visitors, users, customers, and others who access or use the Website, whether registered or unregistered. Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.

You must be at least eighteen (18) years of age to enter into this Agreement and to use our Website. By using this Website, you represent and warrant that you are 18 years of age or older. If you are under the age of 18, you may use this Website only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.

2. Description of Services

Pequod's Pizza operates as a food service business offering a range of products and services through its Website at freshpequods.click. Our services include, but are not limited to, the following:

Online Ordering: Customers may browse our menu and place orders for pizza and other food items for pickup or delivery through our Website.
Menu Information: We provide detailed menu listings, including descriptions, pricing, and ingredient information for our food products.
Account Management: Registered users may create personal accounts to manage their orders, save delivery addresses, and review their order history.
Promotions and Offers: From time to time, we may offer special promotions, discounts, loyalty rewards, or other incentive programs through the Website.
Customer Support: We provide customer service assistance related to orders, billing, and general inquiries through email and other available contact channels.
Informational Content: The Website provides general information about our business, history, locations, and related food service topics.

We reserve the right to modify, suspend, discontinue, or restrict access to any part of our services at any time, with or without notice, and without liability to you. Menu items, pricing, availability, and hours of operation are subject to change without prior notice. We do not guarantee the availability of any specific menu item at any particular time.

Our food products are prepared in a facility that handles common allergens including, but not limited to, wheat, dairy, eggs, soy, tree nuts, and peanuts. If you have food allergies or dietary restrictions, you are solely responsible for reviewing ingredient information and communicating your needs prior to placing an order. We cannot guarantee that cross-contamination will not occur.

3. User Accounts and Registration

Certain features of our Website may require you to register for an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

You agree to:

Provide truthful and accurate registration information;
Promptly update your account information to keep it current and accurate;
Maintain the security of your password and restrict access to your account;
Immediately notify us at [email protected] if you suspect any unauthorized use of your account or breach of security;
Accept responsibility for all activities that occur under your account, whether or not authorized by you.

We reserve the right to terminate, suspend, or refuse access to any account at our sole discretion, including if we believe that the account information provided is inaccurate, fraudulent, or violates these Terms. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. User Obligations and Prohibited Activities

As a condition of your use of the Website and our services, you agree to comply with all applicable federal, state, and local laws and regulations, including but not limited to the Federal Trade Commission Act, applicable consumer protection laws, and all other laws relevant to your use of the Website. You further agree that you will not engage in any of the following prohibited activities:

4.1 General Prohibited Conduct

Using the Website for any unlawful purpose or in any manner that violates these Terms;
Submitting false, misleading, or fraudulent orders, information, or communications;
Impersonating any person or entity or falsely representing your affiliation with any person or entity;
Engaging in any activity that interferes with or disrupts the Website or servers and networks connected to the Website;
Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website;
Using automated tools, bots, scrapers, crawlers, or other automated means to access, collect, or copy any content from the Website without our express written permission;
Posting or transmitting any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable;
Using the Website to send unsolicited communications, spam, or any other form of unauthorized advertising;
Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software used in connection with the Website;
Engaging in any activity that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website.

4.2 Order-Related Obligations

You must provide accurate delivery information, including your full address and contact details;
You are responsible for ensuring that you or an authorized individual is available to receive your order at the designated time and location;
You agree not to place fraudulent or fictitious orders;
You agree not to abuse our refund, return, or complaint processes;
You agree to pay all applicable charges associated with your order, including product prices, taxes, service fees, and delivery charges where applicable.

5. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, photographs, video clips, audio files, data compilations, software, and other materials (collectively, "Content"), is the exclusive property of Pequod's Pizza or its licensors and is protected by United States copyright law, trademark law, trade dress law, and other applicable intellectual property laws.

The Pequod's Pizza name, logo, trade dress, and all related names, logos, product and service names, designs, and slogans are trademarks of Pequod's Pizza or its affiliates. You may not use such marks without the prior written permission of Pequod's Pizza. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial use. This license does not include the right to:

Reproduce, distribute, publicly display, or perform any Content;
Modify or create derivative works based on any Content;
Use any data mining, robots, or similar data gathering or extraction methods on the Website;
Download any portion of the Website except as expressly permitted;
Use the Website or Content for any commercial purpose or for any public display, whether commercial or non-commercial.

Any unauthorized use of the Content immediately terminates the license granted to you. We reserve all rights not expressly granted in and to the Website and the Content.

6. Payment Terms

When you place an order through our Website, you agree to pay all applicable charges, including the price of the food items ordered, applicable sales taxes, applicable delivery fees, and any other charges disclosed at the time of your order. All prices are listed in United States Dollars (USD) unless otherwise specified.

6.1 Accepted Payment Methods

We accept payments through the methods specified at checkout, which may include major credit cards, debit cards, and other electronic payment methods. By submitting payment information, you represent and warrant that:

You are authorized to use the payment method provided;
The payment information you provide is accurate and complete;
You will be charged the amount you authorized and agreed to pay.

6.2 Pricing and Availability

All prices are subject to change without notice. We reserve the right to correct any pricing errors at any time, including after an order has been placed. In the event of a pricing error, we will notify you and provide you with the option to either confirm your order at the correct price or cancel your order for a full refund.

6.3 Taxes

You are responsible for all applicable sales taxes, use taxes, and other government-imposed fees associated with your purchases. We will collect applicable taxes where required by law.

6.4 Refunds and Cancellations

Our refund and cancellation policy is as follows: Orders may be cancelled within a reasonable time prior to preparation. Once food preparation has begun, cancellations may not be accepted. If you receive an incorrect or unsatisfactory order, please contact us immediately at [email protected]. Refunds are issued at our sole discretion, in accordance with applicable consumer protection laws.

7. Disclaimers and "As-Is" Basis

YOUR USE OF THE WEBSITE AND OUR SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH OR IN CONNECTION WITH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PEQUOD'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, OR USEFULNESS OF ANY CONTENT ON THE WEBSITE;
WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED;
WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE.

We do not warrant or make any representations regarding the accuracy or reliability of any nutritional information, allergen information, or other food-related information provided on the Website. Such information is provided for general reference purposes only and may not be completely accurate. Customers with specific dietary needs or food allergies should contact us directly before placing an order.

Nothing in these Terms shall limit or exclude any warranty, liability, or remedy that cannot be excluded or limited under applicable federal or state consumer protection laws, including applicable provisions of the Federal Trade Commission Act and state consumer protection statutes.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PEQUOD'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICES;
ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE;
ANY BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR HARMFUL CODE TRANSMITTED THROUGH THE WEBSITE BY ANY THIRD PARTY;
ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE;
ANY FOOD-RELATED ILLNESS, INJURY, OR ADVERSE REACTION ARISING FROM THE CONSUMPTION OF PRODUCTS ORDERED THROUGH THE WEBSITE, EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE WEBSITE OR OUR SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO PEQUOD'S PIZZA IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN PEQUOD'S PIZZA AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, its parent company, subsidiaries, affiliates, officers, directors, shareholders, employees, agents, licensors, service providers, and successors and assigns (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms or any applicable federal, state, or local law or regulation;
Your use or misuse of the Website or our services;
Your infringement of any intellectual property rights or other rights of any third party;
Your submission of false, inaccurate, or fraudulent information in connection with any order or account registration;
Any content or information you submit, post, transmit, or otherwise make available through the Website;
Your negligent or willful misconduct;
Any dispute between you and any third party, including other users of the Website.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any matter without the prior written consent of Pequod's Pizza.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and share your personal information in connection with your use of the Website and our services. By using the Website, you consent to the data practices described in our Privacy Policy.

We are committed to protecting your personal information in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) to the extent applicable, as well as the Federal Trade Commission Act and other applicable privacy regulations. Please review our Privacy Policy at freshpequods.click/privacy-policy for complete details.

11. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pequod's Pizza. We have no control over and assume no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services. We do not endorse or make any representations about any third-party websites or the information, products, or services found on or through such websites.

We strongly advise you to read the terms of service and privacy policies of any third-party websites that you visit. Your interactions with third-party websites and services are solely between you and those third parties, and you agree that Pequod's Pizza shall not be responsible or liable for any loss or damage of any kind incurred as a result of such interactions.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pequod's Pizza is registered and conducts its primary business operations, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or related to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action.

Nothing in this section shall limit our right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.

These Terms are subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 45 et seq.), which prohibits unfair or deceptive acts or practices in commerce. Nothing in these Terms is intended to waive or override any rights you may have under applicable mandatory consumer protection laws that cannot be contractually waived.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Website informally by contacting us at [email protected] with a written description of the dispute. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute cannot be resolved informally within that period, either party may proceed to formal dispute resolution as described below.

13.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Subject to the exceptions set forth below, if the parties are unable to resolve a dispute through informal negotiation, you and Pequod's Pizza agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or our services (including any question regarding the existence, validity, or termination of these Terms) shall be resolved by binding individual arbitration administered by a nationally recognized arbitration organization, such as the American Arbitration Association (AAA), in accordance with its then-current Consumer Arbitration Rules.

The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. The arbitrator shall have the authority to award any remedy that would be available in a court of law.

13.3 Class Action Waiver

YOU AND PEQUOD'S PIZZA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and Pequod's Pizza agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class or representative proceeding.

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights. Nothing in this section shall prevent you from filing a complaint with applicable government agencies, including the Federal Trade Commission or state consumer protection agencies.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you use the Website or have an active account with us. You may terminate your use of the Website at any time by ceasing to access and use the Website and, if applicable, by deleting your account.

We reserve the right, at our sole discretion, to suspend or terminate your access to the Website and your account at any time, with or without cause or notice, including but not limited to the following circumstances:

You have violated any provision of these Terms;
We believe your conduct is harmful to other users, third parties, or our business interests;
You have engaged in fraudulent, illegal, or abusive activity;
We are required to do so by applicable law or a regulatory authority;
We decide to discontinue all or part of our Website or services.

Upon termination of your account or access to the Website for any reason:

All rights and licenses granted to you under these Terms shall immediately cease;
You must immediately cease all use of the Website;
Any outstanding orders placed prior to termination may still be fulfilled at our discretion;
Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitation of liability, indemnification, and dispute resolution provisions.

15. Changes to Terms of Service

We reserve the right to modify, update, or revise these Terms at any time, in our sole discretion. When we make material changes to these Terms, we will notify you by:

Posting the updated Terms on the Website with a revised "Last Updated" date at the top of the page;
Sending an email notification to the address associated with your account, if applicable;
Displaying a prominent notice on the Website's homepage or other prominent location.

Your continued use of the Website after the effective date of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must immediately discontinue your use of the Website and, if applicable, close your account.

We encourage you to periodically review these Terms to stay informed of any updates. The most current version of the Terms will always be available at freshpequods.click/terms-of-service.

16. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or contrary to public policy under applicable law, such provision shall be limited, modified, or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall continue in full force and effect and shall be enforceable.

The parties agree that such a court or arbitrator shall endeavor to give effect to the parties' intentions as reflected in any unenforceable provision, and the other provisions of these Terms shall remain valid and enforceable to the fullest extent permitted by law. The invalidity of any one provision shall not affect the validity or enforceability of any other provision.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published on the Website, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Website and our services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether oral or written, between you and Pequod's Pizza regarding such subject matter.

No waiver by Pequod's Pizza of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Pequod's Pizza to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver of any breach of these Terms shall not be construed as a continuing waiver of other breaches of the same or other provisions.

18. Force Majeure

Pequod's Pizza shall not be liable for any delay or failure to perform any obligation under these Terms if such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flood, storm, earthquake, pandemic, epidemic, civil unrest, war, terrorism, governmental action, labor disputes, utility failures, internet or telecommunications disruptions, or any other force majeure event.

In the event of a force majeure event, we will make reasonable efforts to minimize the impact on our services and to resume normal operations as soon as practicable. Affected orders may be rescheduled or refunded at our discretion.

19. Assignment

You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms without our prior written consent. Any attempt to assign your rights or obligations without such consent shall be null and void. Pequod's Pizza may freely assign, transfer, or sublicense any or all of its rights or obligations under these Terms without your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

20. Electronic Communications and Notices

By using the Website and our services, you consent to receiving electronic communications from us, including but not limited to notices, disclosures, agreements, and other information. Electronic communications satisfy any legal requirement that such communications be in writing. You agree that any notice, agreement, or other communication that we provide to you electronically will satisfy any applicable legal communication requirements.

Any notices or other communications from you to Pequod's Pizza required or permitted under these Terms shall be in writing and delivered to us at the contact information provided in the Contact Information section below.

21. No Third-Party Beneficiaries

These Terms are for the sole and exclusive benefit of the parties hereto (you and Pequod's Pizza) and are not intended to create, and shall not create, any rights in any other person or entity. Nothing in these Terms, express or implied, is intended to or shall confer upon any third party any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

22. Accessibility

Pequod's Pizza is committed to ensuring that our Website is accessible to all users, including individuals with disabilities. We strive to comply with applicable web accessibility standards. If you experience any difficulty accessing the Website or any of its features, please contact us at [email protected] and we will make reasonable efforts to provide you with the information or assistance you need.

23. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, or if you need to contact us for any reason related to our Website or services, please reach out to us using the following contact information:

Company Name	Pequod's Pizza
Email Address	[email protected]
Website	freshpequods.click

We are committed to addressing your concerns in a timely and professional manner. For general inquiries, we aim to respond within three (3) to five (5) business days. For urgent matters related to a current order, please use the contact methods provided above to reach us as soon as possible.

Important Notice: These Terms of Service were last updated on June 14, 2026. By continuing to use freshpequods.click after this date, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, please discontinue use of our Website immediately.